At 124 Jewelry & Accessories, we respect your privacy and are committed to handling your information responsibly.
Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, billing address, shipping address, order details, and any information you submit through contact forms, newsletter signups, checkout, or customer account registration.
If you place a personalized or custom order, we may also collect customization details and files you provide, including initials, dates, text, handwriting samples, artwork, images, or other design-related materials.
Customer Accounts
If customer accounts are enabled on our site, account information may be stored so that you can access your order history, saved information, and account details more easily.
How We Use Your Information
We may use your information to:
- process and fulfill orders
- communicate with you about your order or inquiry
- provide customer support
- create and fulfill personalized products
- improve our website, services, and customer experience
- send marketing emails or updates if you choose to subscribe
Custom Files and Personalization Materials
Any handwriting samples, artwork, images, text, or other customization materials you provide are used only for the purpose of producing and fulfilling your order, unless otherwise agreed.
How We Share Information
We do not sell your personal information. We may share information only with service providers as needed to operate our website and business, including ecommerce platform providers, payment processors, shipping providers, email providers, and other operational service partners.
Cookies and Site Technologies
Our website may use cookies, analytics tools, and similar technologies to support website functionality, understand site traffic, improve performance, and enhance the customer experience.
Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.
Retention of Information
We retain information for as long as reasonably necessary to fulfill orders, provide support, maintain business records, comply with legal obligations, and resolve disputes.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us at support@124jewelry.com